Privacy Policy

Privacy Policy
This Privacy Policy describes how DTTZH.com (the “Website” or “we”) collects, uses, and discloses your personal information when you access or purchase products from our website.

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Contact Information
After reviewing this policy, if you have any additional questions, wish to learn more about our privacy practices, or wish to make a complaint, please contact us via email at: service@dttzh.com.

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Personal Data
In this Privacy Policy, “Personal Data” refers to any data, whether true or not, about an identifiable person (a) from which the data can be identified; or (b) from which the data and other information that we may hold or may obtain, including data in our records (which may be updated from time to time), can be combined to identify an individual.

Examples of “Personal Data” you might provide to us include your name, passport or other identification numbers, phone numbers, mailing addresses, email addresses, web data, and any other information related to individuals that you provide through submitted forms or other interactions.

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Information We Collect
We collect “Personal Data” directly from you, from public sources, or through our website in the following ways:

• When you submit registration forms or other forms related to our products and services.

• When you interact with our membership relations team, such as through phone calls, letters, face-to-face meetings, and emails.

• When you use some of our services, such as our website and applications, including creating any online accounts.

• When you request us to contact you, to add you to email or other mailing lists.

• When you respond to our promotional activities, initiatives, or any additional requests for personal data.

• When you are contacted by our marketing representatives and customer service teams and respond.

• When we receive referrals from business partners and third parties, such as when you are referred through them.

• When you submit “Personal Data” for any other reason.

When you browse our website, it is generally done anonymously. However, please note that certain features of the website may collect data. To fully access this website, you must first complete the registration process. During registration, we will collect personal information such as your name and email address. Once you complete and submit registration, you will automatically receive our email communications.

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We also collect personal information when you choose to use certain features of the website, such as making a purchase or choosing to receive SMS about upcoming events or promotions. When you opt for these additional features, we may ask for extra personal information like your phone number, billing and shipping addresses, credit card details, and possibly additional personal data such as shopping preferences and demographic information.

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Additionally, we automatically collect certain information about website usage through cookies, web beacons, and other technologies. Most browsers can be set to prevent cookies or notify you when cookies are placed. However, access to the website may require cookies.

The website also uses technology to enhance your browsing experience and to provide us with aggregate non-personal data about website usage. Information on deleting or controlling cookies can be found at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of the website.

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How We Use Your Information
We do not share or disclose your information to anyone except as described in this Privacy Policy (including but not limited to your phone number, email address, etc.).

We are committed to your product, and may follow up with you via SMS/phone within one month after purchase/repair to check on your product's usage.

Message and data rates may apply.

We use personal identification information to provide you with a more pleasant, convenient shopping experience and to help us identify and/or provide information, products, or services that may be of interest to you. We collect, use, and disclose your “Personal Data” for the following purposes:

• Responding to your inquiries and requests.

• Fulfilling your orders.

• Tracking your email invitations.

• Managing administrative and business operations and complying with internal policies and procedures.

• Facilitating business asset transactions (which may include any merger, acquisition, or asset sale involving all or part of our business, or as part of a company reorganization, stock sale, or other change in control).

• Matching any “Personal Data” related to you for the purposes mentioned above.

• Addressing complaints and handling requests and inquiries, personalizing profiles based on your shopping history.

• Preventing, detecting, and investigating crime, and analyzing and managing business risks.

• Providing media announcements and responses.

• Monitoring or recording telephone and customer-facing interactions for quality, employee training, performance evaluation, and identification purposes.

• Organizing promotional activities.

• Legal purposes (including but not limited to obtaining legal advice and dispute resolution).

• Conducting investigations involving disputes, billing, or fraud.

• Providing mailing lists to other companies (including customer names and mailing addresses but not email addresses), whose products might be of interest to you. To determine what products we believe you might be interested in, we may combine the information from your orders and other sources available to us (such as demographic information and past purchase history).

• Complying with any applicable rules, laws, regulations, codes of conduct, or guidelines issued by legal or regulatory authorities (including but not limited to responding to regulatory complaints, making disclosures to regulators, and conducting audits, due diligence, and investigations); and purposes reasonably related to the above.

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Additionally, we may share personal identification or other information with our parent company, subsidiaries, departments, and affiliates.

We retain the right to disclose your Personal Data in response to any subpoenas, court orders, administrative or governmental orders, or legal requirements, or if we believe it is necessary to protect our rights or the rights of others, prevent harm to individuals or property, combat fraud, and reduce credit risk.

How We Protect Your Information

We are committed to protecting the information we receive from you. We follow reasonable technical and administrative practices to help safeguard the confidentiality, security, and integrity of data. Although no computer system is completely secure, we believe the measures we have in place reduce the likelihood of security issues to a level appropriate to the type of data involved.

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The website uses Secure Sockets Layer (SSL) technology to encrypt your credit card number and other personal information to ensure that information is securely transmitted from your computer to our servers. Additionally, only employees and third parties who need access to your information to perform their duties are permitted to access such information.

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Disclosure of Personal Data
We will take reasonable steps to protect your Personal Data from unauthorized disclosure. Depending on any applicable laws, your Personal Data may be disclosed to the following parties for the purposes outlined above (if applicable):

• Relevant companies and employees to provide you with content, products, and services, address issues related to your customer account, subscriptions, and billing or order arrangements, and activate, deactivate, install, maintain, and operate our systems and/or services.

• Companies providing insurance and consultancy services.

• Agents, contractors, or third-party service providers that perform services for us, such as courier services, telecommunications, information technology, payment processing, printing, billing, payroll processing, technical services, training, market research, call centers, security, or other services.

• Business partners, investors, assignees, or transferees (actual or potential) to facilitate business asset transactions (which may include any merger, acquisition, or asset sale involving all or part of our business).

• Our professional advisors, such as auditors and lawyers.

• Relevant government regulatory bodies, statutory boards, or authorities, or enforcement agencies, to comply with any laws, rules, guidelines, and regulations or programs imposed by government agencies.

• Any other party you authorize us to disclose your Personal Data to.

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Personal Data Quality
We will take reasonable steps to:

• Ensure the Personal Data we collect, use, or disclose is accurate, complete, and up-to-date.

• Protect your Personal Data from misuse, loss, unauthorized access, modification, or disclosure through physical and computer security methods.

• Destroy or permanently de-identify Personal Data when it is no longer required for its collection purpose.

Accessing and Updating Your Personal Data and Preferences
If you are a registered user, you can access and update your registration information and preferences for receiving emails or other communications through the “Account Details” section of the website.
We will take commercially reasonable steps to promptly implement your opt-out requests, but you may still receive communications from us while we process your request, which may take up to ten working days.
While we strive to accommodate requests to restrict the use of your information, we cannot guarantee this in all circumstances. In some cases, we may not be able to provide certain services or features.

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Your Privacy Rights
Under applicable laws, you may exercise the following rights:

• Right to be informed: We will inform you of how we collect, use, and disclose your Personal Data.

• Right to access: In some cases, you can request confirmation of whether we hold your Personal Data and request access to this data.

• Right to correction: If you find that the Personal Data we hold is inaccurate or incomplete, you may request us to correct or update it.

• Right to deletion: In some cases, you can request that we delete or destroy your Personal Data.

• Right to restriction: You may request that we restrict the processing of your Personal Data.

• Right to object: You may object to our processing of your Personal Data, particularly when we process your Personal Data based on legitimate interests.

• Right to data portability: In some cases, you may request that we transfer your Personal Data to a third party.

• Right to withdraw consent: If we rely on your consent for processing, you may withdraw your consent at any time.

To exercise your rights, please contact us using the contact information provided in this policy.

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Changes to this Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you of these changes. Please revisit this page to stay informed.